Customer first
The confidence came from having a simple and clear objective: the world is far from perfect and sometimes things don’t happen the way we hope or plan. Neither individuals nor companies can perform at their best if they aren’t assured that their interests and assets are well protected. Tausi provides that assurance in their general insurance range of products.

We are different because our range of products puts our customers first, because we are passionate about providing only the best service, and we aim to build satisfying relationships with our customers. Our procedures and processes are designed and constantly upgraded to meet our clients’ specific needs and provide lasting solutions for every problem that they may approach us with.

Growing confidence
Not many companies in the market have experienced the kind of growth that Tausi has demonstrated since its birth eighteen years ago.  During the year 2009, after injection of capital by the shareholders, the company's paid up capital increased to Kshs. 219.9 million as at December 2009 as against the KShs. 125 million as at December 2008. The company is now fully compliant with the minimum paid up capital requirement of Kshs.300 million. Swan Court is now Tausi Court after the company purchased the building in 2001. Tausi's total assets stood at KShs. 19.7 million in 1993; this has grown to Kshs. 1.28 billion as at 2009 as against Ksh 1.08 billion as at 2008. Gross premiums of KShs. 20 million booked in 1993 have grown to over KShs. 510 million as at 31st December 2009. The company's sterling performance during the year 2009 is reflected by the after tax profit of Kshs.98.4million recorded for the year 2009 as against a loss of Kshs.1.8million for the year 2008.

Products
On a personal level, Tausi offers domestic package insurance, car insurance, personal accident schemes and even sportsman insurance. And for its business, office, or corporate customers Tausi can stand in the gap for fire, burglary, marine, workmen’s compensation, public liability, Group personal accident, plate glass, money, motor and fidelity guarantee.

Tausi Assurance guarantees stability and reliability with strong support from reinsurers like P.T.A. Re, G.I.C. of India, Africa Reinsurance Company, East Africa Re and Kenya Re. Our attractive array of services and facilities are engineered to give our clients the best value for their money. Therefore it’s no surprise that Tausi has experienced such a remarkable level of demand for its services in such a short period of time.

People power
Tausi is a company powered and driven forward by people. Human resource is our most treasured asset. Employee numbers have swelled from the initial total of nine people to over sixty. At Tausi it’s not greater numbers that count, it’s about high quality of service. Tausi’s staff are well known for their friendliness and dedication to meeting their individual customers’ insurance needs. They are also given the tools and support to guarantee synergy and customer satisfaction. Only the most talented, dynamic, team-oriented, and forward-thinking people revolve around Tausi. And that commitment has helped us develop strong working relationships with well-known brokers and agents. Today we can proudly say that we are insurers and co-insurers of some of the top privately owned businesses in Kenya.

The heart of the matter
As it strengthens its position as a key player in Kenya’s insurance market, the customer-focused principles and values that were fixed in 1993, will continue to be at the heart of Tausi’s operations in the coming years.

Thanks to our customers,
we have come a long way!